Project details
Date
November 2016 – March 2017 (Not released yet)
Employer
Reckon (Accounting software company)
Key goal
Make filtering easy to locate without being obtrusive in list screens (lists of contacts etc)
My responsibilities
Research, wire framing & prototyping, usability testing
Team
Me – UX Design, Dean Darke – Product Owner
How the project started
We had been receiving consistent feedback that the filtering options on list screens were either hard to find, or complaints that users couldn’t filter lists.
Key learnings
- Showing the filter icon on hover wasn’t obvious enough
- The icon used was not associated with filtering
- Competitors had filters accessible in one place – we had one filter for each column
Changes that are yet to be implemented
- Remove filter icons from the grid, replace with accessing all filters in one place
- Use icon that is associated with filtering
Benefits
- Multiple filters can be applied in one go
- Multiple filters can be removed in one go